Yesterday I wrote about Basecamp and how I am using that in property management, so now I want to talk about Highrise, a CRM web app that my company uses as well. We began using this for the same reasons as basecamp, we need a collaborative workspace for contact management.
One of the more important parts of what we do is logging our interactions, and this makes that much easier. I can leave notes on each contact that are shown by dates, create tasks off of those, and forward emails to those contacts. It is all a pretty sweet system.
There is a lack of integration between Basecamp and Highrise that really needs to be addressed, but it is not that big of a deal right now. I rarely use the email forwarding feature, and I really do not know why. I guess I have not made it part of my routine yet.
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